Hi. We need a better way to view support call responses, both for the staff support and the instructors. I want instructors to review applications (support call responses) and give me their preferences for the course. This process is currently very cumbersome. They must open the instructor support call. And then go into the TA &Reader section and view there course under support assignments. They must memorize the list of students interested in their course and then switch views to read their comments individually. Then go back into the support call and enter their preferences.
We really need to be able to see all of the applicants and their responses per class.
Ideally, the instructor would see their class, open the applicants for their class, review the application information, and indicate their preference all in one view.
Customer support service by UserEcho