0
Not a bug

printing issue for teaching call response sheet

Kerry Hasa 3 years ago updated by anonymous 3 years ago 3

Hi


I've tried printing out the Teaching Call Response Report and it freezes my printer every time. Has anyone else had a problem?


Kerry


Answer

Answer

Hi Kerry,


The Teaching Call Response Report was updated this morning. Please take a look.


The Excel download feature is also available if your printer is still locking up.


Let me know how it goes!


Best, Christopher

Not a bug

Hi Kerry,


No, I've not heard of this issue.


It's unlikely that it's related to IPA as your browser handles most of the printing work. I would ensure you can print from another program like Excel or Word without it freezing and if so, try using another browser to print in IPA. If it does happen consistently, have your local IT check it out and if they determine it is IPA-related, please let us know right away.


On a related note, we'll be updating the Teaching Call Response Report in the next few days with an Excel download and more data, so let me know if you have any requests!

Hi


Three days in a row I have printed with no issues until I tried printing from IPA and then my printer has frozen for all printing and had to be deleted and added again. It only happened with IPA and not word, excel, outlook or other safari pages. I'm using safari and can print other pages in safari.


If you are setting up a download for this page I can wait, and then it might not be an issue. Can you just let me know when that is ready? 


thanks 


Kerry


Answer

Hi Kerry,


The Teaching Call Response Report was updated this morning. Please take a look.


The Excel download feature is also available if your printer is still locking up.


Let me know how it goes!


Best, Christopher